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Tourism market surveillance

Updated 2013-07-12 14:07

State Department of Tourism under the Ministry of Economy, following the competency as assigned by Lithuanian laws, carries out monitoring and control of travel organizers, travel agencies, travel agents, guides, providers of accommodation services (which are determined an obligatory classification and only in a scope, in which the provision of accommodation services is related to the implementation of classification requirements), tourism information centres (in a scope of mark order of the usage) performance.

The organization of market surveillance process:

  • Reception and examination of documents required for certificates of tourism services providers
  • Issuance of the certificates
  • Market monitoring
  • Certificates validity suspension and annulment
  • Representation of tourists (consumers) rights
  • Application of preventive measures
  • Informing the society
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